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Performance MarketingSEOCRO

Advanced Hospital High-Intent Patient System

Client

Advanced Superspeciality Hospital

Period

Ongoing

Location

Ahmedabad

Spend

₹1,45,000

Calls

1,120

Cost Per Call

₹129

Impressions

3.9M

Business Context

Solving for Revenue, not just Reach.

In Ahmedabad's competitive hospital market, patients don't browse — they search with urgency. The hospital needed a way to capture this high-intent demand.

"Build a high-intent patient acquisition system that drives direct calls and appointments predictably."

Initial Digital Gaps

Low structured digital acquisition

Heavy dependency on offline referrals

Poor capture of high-intent searches

Weak conversion tracking (calls/bookings)

Under-optimized landing experience

Efficiency Analysis

Deep-diving into the numbers to validate message-market fit and budget optimization.

Cost Efficient

ROI Focused

A

Patient Acquisition Efficiency

Cost Per Call: ₹129. Benchmark range: ₹100–₹300.

Competitive acquisition cost within metros

High intent-driven inquiries (calls > forms)

Direct linkage to critical care appointments

B

Intent Capture Performance

41,000+ clicks driven via search intent.

Strong keyword targeting for specialized treatments

High relevance between search query and ad copy

Effective capture of 'near me' and speciality-specific searches

C

Conversion Efficiency Impact

5.1% click-to-call conversion rate.

Strong alignment from Search → Landing → Action

Reduced friction in patient journey

Effective CTA placement for urgent needs

D

Traffic Quality Analysis

Average CPC of ₹3.35.

Cost-efficient high-intent traffic acquisition

Meta supported recall and trust building

Steady inquiry flow across multiple departments

The Process

Strategic Framework

"We don't experiment with your budget. We apply proven systems that generate predictable revenue."

High-Intent Search Dominance

Focused on treatment-based keywords (cardiology, orthopedics, etc.) with hyper-local geo-targeting.

Call-First Conversion Model

Instead of traditional forms, optimized for click-to-call and WhatsApp integration for instant appointments.

Trust-Led Creative Positioning

Emphasized doctor credibility, emergency availability, and clinical trust signals.

Geo-Focused Targeting

Radius-based audience segmentation to capture patients within immediate proximity to the hospital.

Funnel Performance Breakdown

Reach / Impressions

3,912,440

Leads/Applications Generated

1,120 Calls

Cost Per Lead (Acquisition)

₹129

Conversion Outcome

5.1% (Call)

" Healthcare conversions are action-driven, not form-driven. This campaign optimized for immediate calls. "

Business Impact

The campaign successfully shifted the needle from offline dependency to a repeatable digital growth system.

Direct patient calls generated: 1,120

Average acquisition cost: ₹129

Brand impressions delivered: 3.9 Million

Consistent inquiry density across departments

Transitioned from referral-heavy to digitally driven pipeline

Detailed Efficiency Log

Direct Calls

High-intent inquiries for specialists.

1,120

Cost Per Click

Exceptionally efficient search traffic.

₹3.35

Frequency

Maintained consistent recall without fatigue.

3.0

What This Demonstrates

High-intent search is the strongest healthcare channel

Calls outperform forms in urgent categories

Trust-based creatives improve conversion rates

Geo-targeting significantly increases relevance

Structured funnels outperform random campaigns